COVID-19 - Please note that we are not offering any express shipping services during the current crisis. We've noticed an understandable slowdown in all postal and courier services during the last couple of months.
Rest assured that we will ship all of your orders next day wherever possible, but we have no control over the length of time your order will take to get to you. Thank you for your patience in these crazy times.
Do email us if you have any concerns regarding the whereabouts of your order. Stay safe.
If you have a shipping question that isn't answered here, please email us: firstname.lastname@example.org
Our Standard UK Shipping Service is 3-5 working days. We offer free shipping on all UK orders over £60.
For orders under £60, the shipping cost will depend on the weight of your parcel:
Up to 2kg - £3.50. Over 2kg - £6.50
We have Express Shipping services available, starting from £5 for a small parcel.
Need it really fast? We can offer next working day delivery on orders placed before 1pm. Prices start at £10.
For UK orders, all available shipping options for your order will presented to you at the checkout.
We offer free international shipping on orders over £500.
Shipping prices will vary according to your destination country and parcel weight. Shipping will be calculated automatically at the checkout.
Europe (3-5 working days) - prices from £13.00
North America (5-7 working days) - prices from £18.00
Australia / New Zealand (5-7 working days) - prices from £20.00
We don't want anyone to miss out, so of course we will ship elsewhere internationally. If your region is not listed above, please contact us for a shipping quote before placing your order. We will need your delivery address and a list of the items you would like to order.
For heavy international parcels (over 2kg), we may also need to quote you a separate shipping price. Please contact us if you have any questions at all.
Please note we cannot accept responsibility for any import taxes or duties charged in your country.
White Black Grey is not VAT registered at present and therefore cannot refund VAT on any international shipments, as VAT has not been charged.
Collect from us
If you happen to live near sunny Bishop's Stortford, Hertfordshire, you are welcome to collect your order from us for free. Please enter the code COLLECT at the checkout, which will zero your shipping charge, and we will email you with instructions on collecting your parcel.